Garage door questions, answered

Yes. We work every day from 7am to 8pm, including Saturdays, Sundays and public holidays.

Please don't force it. A door with a broken spring is very heavy and can drop. Leave it closed, unplug the motor and give us a call.

Bexley, Bexley North, Rockdale, Kingsgrove, Arncliffe, Bardwell Park, Earlwood, Carlton, Kogarah, Banksia, Turrella, Brighton-Le-Sands, Hurstville and Beverly Hills.

It depends on the fault. We tell you the price once we've seen the door and before any work starts.

Most repairs are finished on the first visit because the van carries the common rollers, cables, springs and hinges. If a part has to be ordered, we make the door safe and secure first.

Yes. We repair all three door types found on Bexley and St George homes, along with the motors that run them.

A new or louder noise usually means something is wearing out. Stop using the motor if the door shakes or drops, and book a check before a small fault becomes a broken spring or cable.

Please don't. Without the spring the door's full weight sits on the motor and cables, and it can fall. Leave it closed, unplug the opener and call us.

On doors with two springs we recommend replacing both. They were fitted at the same time, so the second one is usually close to breaking too.

Most spring replacements take about an hour, including rebalancing and testing the door.

Roller doors lose spring tension over time. Re-tensioning the drum makes the door light and balanced again, and takes the strain off the motor.

Small dents and creases can often be worked out and the bottom rail replaced. Badly creased curtains may need a new curtain.

Yes. Most manual roller doors can be automated with a roller door opener and remotes.

If the motor is fairly new and the fault is a gear, belt or setting, repair is usually best. If it's old, noisy and parts are scarce, a new motor is often better value. We'll give you both options.

Many new openers can be controlled from a phone app. We can fit one, or add a smart module to a compatible motor.

Every opener has a manual release. A battery backup unit keeps the door working during power cuts.

No, remotes have to match the motor brand and frequency. Tell us the brand and model on the motor and we'll bring a compatible remote.

Yes. We clear the opener's memory and re-pair only the remotes you still have, so the lost one no longer opens the door.

Usually a flat battery. If a new battery doesn't help, the remote may have lost its code or the receiver may be faulty.

Roller doors are simple and take little headroom. Sectional doors are quieter and seal better. Tilt doors suit some older homes and wide openings. We'll recommend what fits your garage.

Once the door has been made to size, most installations are done in a single day.

Yes. We remove and dispose of the old door and motor as part of the installation.

Once a year for most homes. If the door is used many times a day, every six months is better.

Lubrication, a balance and spring check, inspection of cables, rollers and hinges, motor settings and a safety reverse test.

Springs wear out with use, but a service shows when one is close to the end so you can replace it on your terms rather than in a hurry.

Yes. Most tilt doors can take a motor once the springs and arms are in good order.

The springs have usually weakened or one has broken. New springs set to the door's weight fix it.

If the tilt door is old and needs a lot of work, a roller or sectional door is often lighter and easier to use. We'll talk you through both.